Sales Tax Policy
Understanding tax collection, exemptions, and your responsibilities
When Sales Tax Is Collected
Pallet Liquidators USA is required to collect sales tax on orders shipped to states where we maintain a physical presence ("nexus"). Currently, we have a physical warehouse and business operations in:
- Florida - Our primary warehouse and headquarters
For orders shipped to Florida addresses, applicable state and local sales tax will be calculated and added at checkout based on the shipping address.
States Where We Do Not Collect Tax
For orders shipped to all other states (outside Florida), Pallet Liquidators USA is not currently required to collect sales tax. However, customers may be responsible for self-reporting and paying applicable use tax to their state tax authority.
Florida Sales Tax Rate
The Florida state sales tax rate is 6%. Additional discretionary sales surtaxes (county taxes) may apply depending on the delivery address within Florida. The total tax rate ranges from 6% to 8.5% depending on the county.
Example Florida Counties & Tax Rates
Reseller Tax Exemption
If you are a qualified reseller purchasing inventory for resale, you may be exempt from sales tax. To claim exemption, you must provide a valid Resale Certificate from your state's tax authority.
How to Claim Exemption
- Complete your order online or via phone/email
- Provide a valid Resale Certificate or Sales Tax Exemption Certificate
- The certificate must include your business name, tax ID number, and be valid for the current tax period
- We will verify the certificate and remove tax from your invoice
- Keep a valid certificate on file for future purchases
Accepted Resale Certificates
- Florida Annual Resale Certificate (DR-13) - For Florida-based resellers
- Multistate Tax Commission (MTC) Uniform Sales & Use Tax Resale Certificate - For out-of-state resellers
- State-Specific Resale Certificates - Valid certificates from any U.S. state
How Sales Tax Is Calculated
When applicable, sales tax is calculated based on:
- The shipping address - Tax is based on the destination where the pallets are delivered
- The current tax rate - State rate plus any applicable local/county surtax
- The taxable amount - Product price before shipping charges (shipping is generally not taxable in most jurisdictions)
Sales tax will be clearly displayed on your invoice and at checkout before you complete your purchase.
Tax-Exempt Organizations
Qualified tax-exempt organizations (such as registered non-profits, charities, and government entities) may also be eligible for sales tax exemption. To claim exemption:
- Provide a copy of your IRS determination letter (501(c)(3) for non-profits)
- Provide your state-issued tax exemption certificate
- Exemption will be applied to qualifying purchases only
Out-of-State Purchases
For customers located outside Florida:
- We do not currently collect sales tax for orders shipped outside Florida
- You may be required to self-report and pay use tax to your home state
- Many states require businesses to report and pay use tax on out-of-state purchases
- Please consult your tax advisor or state tax authority for guidance
Tax on International Orders
Pallet Liquidators USA currently only ships within the United States. For international inquiries, please contact our sales team to discuss options. International customers are responsible for any customs duties, VAT, or import taxes imposed by their country.
Updating Tax Information
As our business grows, we may establish nexus in additional states. If we begin collecting sales tax in new states, we will update this policy and notify affected customers. It is your responsibility to keep your resale certificate current and on file with us.
Tax Questions & Support
If you have questions about sales tax on your order, need to submit a resale certificate, or want to verify tax exemption status, please contact us:
Pallet Liquidators USA
8551 Lori Ann Court
Jacksonville, FL 32220
Email: info@palletliquidatorsusa.com
Phone: +1 (915) 221-0809
Contact our billing department โ